Africraft Store
Privacy Policy
How we collect and use your data.
Effective Date: 24th February 2025
Welcome to Africraft Store ("Africraft," "we," "our," "us"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, Africraft.co.uk (the “Site”).
By using our Site and services, you consent to the collection, use, and disclosure of your personal information in accordance with this policy. We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."
1. Information We Collect
We collect different types of information to provide you with a seamless shopping experience.
1.1 Personal Information
When you create an account, place an order, or interact with our Site, we may collect the following details:
- Full Name (First and Last Name)
- Username
- Email Address
- Phone Number
- Billing and Shipping Address (Country, Street Address, Postal Code, City)
- Other relevant details needed for order fulfillment
1.2 Payment Information
To process payments securely, we collect and store payment-related details, including:
- Credit/Debit Card Information (processed securely via third-party payment gateways)
- PayPal Account Information
- Bank Transfer Details
- Paystack and other payment processors that may be added in the future
🔒 Note: Africraft does not store sensitive payment information such as full credit card numbers or CVV codes. All payment processing is handled securely through third-party payment service providers.
1.3 Automatically Collected Information
When you visit or browse our Site, we may automatically collect data such as:
- IP Address (for security and currency change)
- Cookies & Tracking Technologies (to improve user experience and site functionality)
2. How We Use Your Information
We use the collected information to:
✅ Process and fulfill orders (shipping, payments, confirmations)
✅ Provide customer support and respond to inquiries
✅ Improve and personalize your shopping experience
✅ Send order updates, promotions, and marketing communications (with your consent)
✅ Enhance site security and prevent fraud
✅ Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Trusted third-party service providers (e.g., shipping carriers, payment processors)
- Legal authorities, if required by law or to prevent fraudulent activity
- Marketing and analytics partners (to improve website performance)
3. Data Protection & Security
We take data security seriously and implement measures to protect your personal information from unauthorized access, misuse, or disclosure, including:
🔐 SSL Encryption for secure transactions
🔐 Strict access controls to limit who can access your information
🔐 Regular security audits to protect against cyber threats
4. Your Rights & Choices
You have the right to:
✔ Access and review your personal data
✔ Request corrections or updates
✔ Opt out of marketing emails (unsubscribe anytime)
✔ Delete your account and request data removal
To exercise your rights, please contact us at [email protected].
5. Third-Party Links
Our Site may contain links to external websites. Africraft is not responsible for the privacy practices of third-party sites. Please review their privacy policies before sharing any personal information.